Video formats / Transport protocols:

Before adding your camera to Ozolio Cloud, please ensure your camera supports at least one of the following formats.

• Motion JPEG (MJPEG) video / HTTP(S) transport protocol

MJPEG is not the preferred format for delivering a live stream; however, we can utilize this format and other streaming methods to provide several useful features, such as pre-loading images, snapshots, thumbnails, and time-lapses.

IMPORTANT: If your camera supports MJPEG, we strongly recommend enabling 'Motion JPEG' in the Ozolio Dashboard and other supported streaming methods. 

• H.264 video & AAC audio / RTSP transport protocol.

RTSP is the preferred and superior format for delivering live video from your camera to Ozolio Cloud. With RTSP, Ozolio Cloud only makes a passive connection to the camera when necessary. If there is no activity for a specific period, Ozolio Cloud will terminate the connection to save your outbound bandwidth and internet resources.

• H.264 video & AAC audio / RTMP (push) transport protocol.

We recommend using RTMP only when your camera does not support RTSP. With RTMP, the camera/encoder pushes the live stream to Ozolio Cloud even without active viewers.

Camera vendors / Control drivers:

Most PTZ control protocols are proprietary.  If the camera specification declares PTZ control, please ensure you have selected the correct "Camera Type" in the Ozolio Dashboard.

If Ozolio Dashboard does not list your type of PTZ camera, we can most likely not provide the control functionality for it. In such a case, please select "Generic Web Camera" as your camera type to broadcast a live video without control functionality.

• AXIS Communications  / "Axis PTZ (Generic)" driver
  

In most cases, the control protocol of AXIS Communications cameras is pretty standard. If the camera specification declares a PTZ control capability, you should be able to enable the "Camera Control" feature without problems.

• SONY Corporation  /  "SONY PTZ (Generic)" driver
  

The control protocols of Sony cameras vary depending on the device type. If you can not control your Sony PTZ camera with the "SONY PTZ (Generic)" driver, you can also try using "Sony SNC RH124" or "Sony SNC RZ25N."

• Panasonic Corporation  /  "Panasonic PTZ (Generic)" driver

Control protocols of Panasonic cameras may vary depending on device type. If the vendor's device type includes "VW," please use the "Panasonic VW Series" driver. Otherwise, use the "Panasonic PTZ (Generic)" driver.

• Teradek Wireless HD  /  "Teradek Cube Encoder" driver

Teradek's encoding devices do not provide any control functionality. However, we strongly recommend using the "Teradek Cube Encoder" driver for any such device to ensure a strong connection and proper Audio/Video synchronization.

• Vivotek Inc.  /  "Vivotek PTZ (Generic)" driver

Both the drivers for "Vivotek PTZ (Generic)" and "Vivotek IP7371 Outdoor" cameras demonstrate good results with various Vivotek cameras.

• Dahua Technology /  "Dahua PTZ (Generic)" driver

Dahua cameras' control protocols may vary depending on the device type. Please let us know if your camera's "Dahua PTZ (Generic)" driver does not work correctly.

• Swann Technology /  "Swann PTZ (Generic)" driver

Unfortunately, the "Swann PTZ (Generic)" driver does not demonstrate good compatibility. At this time, its status is "deprecated."

• Canon Inc. /  "Canon PTZ (Generic)" driver

We can only guarantee stable control functionality with the Canon VB C50/Canon VB C60 cameras.

 

Please contact us if you can't find the appropriate driver for your camera in the Ozolio Dashboard. If we don't have a driver for your camera, we can help you configure it without PTZ control.